At Market My Business Today Inc., we are committed to delivering exceptional digital marketing services that help grow your business. We understand that circumstances may arise where a refund is requested. Below is our refund policy outlining the terms and conditions for such requests.
Eligibility for Refund
- Customers are eligible to request a refund within 30 calendar days from the date of their initial payment.
- Refunds will only be considered for the following circumstances:
- Non-delivery of the agreed-upon services.
- Significant deviation from the scope of work outlined in the contract or agreement.
Non-Refundable Cases
Refunds will not be granted in the following situations:
- If services have been partially or fully delivered as agreed.
- If the refund request is made after the 30-day period has expired.
- For dissatisfaction with results that are subject to external factors beyond our control, such as market fluctuations, algorithm changes, or user engagement levels.
- For third-party costs or tools purchased as part of the service (e.g., advertising budgets, software subscriptions).
Refund Process
- To initiate a refund request, please email us at support@marketmybusinesstoday.com with the following details:
- Your full name and contact information.
- A description of the services purchased.
- A detailed explanation of the reason for your refund request.
- Our team will review your request within 5 business days and may request additional information if needed.
- Approved refunds will be processed within 10 business days via the original payment method.
Dispute Resolution
If there is a disagreement regarding the refund, we encourage customers to contact our support team to seek an amicable resolution.
Contact Information
For questions or concerns about our refund policy, please reach out to us:
- Email: support@marketmybusinesstoday.com
- Phone: 248-983-5858